HP 3250 AIO; able to print, unable to scan
Installing HP Deskjet 3520 e-ALL-IN-ONE Series Printer
HP-setup couldn't detect the unit.
Installed printer at settings / printers using plus sign.
Able to print to the unit but can't scan. Simple Scan doesn't find a scanner. Neither does Xsane.
Details follow, including hp-check results.
ran sudo hp-setup to use HP Device Manager for printer set-up
used Wireless connection option in window that popped up. Printer wasn't detected. Message in terminal window:
Searching... (bus=net, timeout=5, ttl=4, search=(None) desc=2, method=mdns)
error: No devices found on bus: net
Backed up and clicked on Advanced Options
Tried manual discovery with the IP address from the Printer's settings / wireless
No devices found on bus:net
Backed up and tried the other discovery option: search for All-in-one only, search term blank, mDNS discovery method
Searching... (bus=net, timeout=5, ttl=4, search=(None) desc=2, method=mdns)
error: No devices found on bus: net
Installed the printer from System Settings / Printers using the Plus sign
Able to print – but Simple Scan doesn't detect a scanner.
Xsane (0.998) didn't detect a scanner either.
http://
▼ Queue Name ▼
Description
Location
Make and Model
Status
HP-Deskjet-
Bev's Deskjet
Credenza
HP Deskjet 3520 Series, hpcups 3.14.10
Idle
CUPS 1.5.3 at http://
Add Printer
Local Printers:
LPT #1
HP Printer (HPLIP)
HP Fax (HPLIP)
Discovered Network Printers:
Deskjet 3520 series [AE3AA9] (HP Deskjet 3520 series)
Deskjet 3520 series [AE3AA9] (HP Deskjet 3520 series)
Deskjet 3520 e-All-in-One Printer series (HP Deskjet 3520 series)
Other Network Printers:
Backend Error Handler
Internet Printing Protocol (ipp14)
AppSocket/HP JetDirect
Internet Printing Protocol (ipps)
Internet Printing Protocol (https)
LPD/LPR Host or Printer
Internet Printing Protocol (http)
Internet Printing Protocol (ipp)
Windows Printer via SAMBA
Here's output from sudo hp-check -r
---------------
| SYSTEM INFO |
---------------
Basic system information:
Linux ToshibaLaptop 3.2.0-74-
Distribution:
unknown 0.0
Checking Python version...
OK, version 2.7.3 installed
Checking PyQt 4.x version...
OK, version 4.9.1 installed.
Checking for CUPS...
Status: scheduler is running
Version: 1.5.3
error_log is set to level: warn
Checking for dbus/python-dbus...
dbus daemon is running.
python-dbus version: 1.0.0
-------
| RUNTIME DEPENDENCIES |
-------
Checking for dependency: CUPS - Common Unix Printing System...
OK, found.
Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.
Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
OK, found.
Checking for dependency: PolicyKit - Administrative policy framework...
OK, found.
Checking for dependency: PyQt 4 DBus - DBus Support for PyQt4...
OK, found.
Checking for dependency: Python DBus - Python bindings for DBus...
OK, found.
Checking for dependency: Python libnotify - Python bindings for the libnotify Desktop notifications...
OK, found.
Checking for dependency: Python XML libraries...
OK, found.
Checking for dependency: Python 2.3 or greater - Required for fax functionality...
OK, found.
Checking for dependency: Reportlab - PDF library for Python...
OK, found.
Checking for dependency: SANE - Scanning library...
OK, found.
Checking for dependency: scanimage - Shell scanning program...
OK, found.
Checking for dependency: xsane - Graphical scanner frontend for SANE...
OK, found.
-------
| HPLIP INSTALLATION |
-------
Currently installed HPLIP version...
HPLIP 3.14.10 currently installed in '/usr/share/hplip'.
Current contents of '/etc/hp/
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.14.10
[dirs]
home=/usr/
run=/var/run
ppd=/usr/
ppdbase=
doc=/usr/
html=/usr/
icon=/usr/
cupsbackend=
cupsfilter=
drv=/usr/
bin=/usr/bin
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-
foomatic-
foomatic-
hpcups-install=yes
cups-drv-
cups-ppd-install=no
internal-
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=no
lite-build=no
udev_sysfs_rules=no
hpcups-
hpijs-only-build=no
Current contents of '/var/lib/
# hplip.state - HPLIP runtime persistent variables.
[plugin]
installed=0
eula=0
Current contents of '~/.hplip/
[upgrade]
notify_upgrade = true
last_upgraded_time = 1418946041
pending_
latest_
[settings]
systray_visible = 0
systray_messages = 0
[last_used]
device_uri = "hp:/net/
printer_name =
working_dir = .
[commands]
scan = /usr/bin/xsane -V %SANE_URI%
[refresh]
rate = 30
enable = false
type = 1
[polling]
enable = false
interval = 5
device_list =
[fax]
voice_phone =
email_address =
[installation]
date_time = 14-12-21 22:59:21
version = 3.14.10
-------
| DISCOVERED USB DEVICES |
-------
No devices found.
-------
| INSTALLED CUPS PRINTER QUEUES |
-------
HP-Deskjet-3520
---------------
Type: Unknown
Device URI: socket:
PPD: /etc/cups/
PPD Description: HP Deskjet 3520 Series, hpcups 3.14.10
Printer Ready to print. HP-Deskjet-3520 is idle. enabled since Mon 22 Dec 2014 04:01:22 PM EST
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.
Samsung_ML-2150
---------------
Type: Unknown
Device URI: usb://Samsung/
PPD: /etc/cups/
PPD Description: Samsung ML-2150 - CUPS+Gutenprint v5.2.8-pre1
Printer Unplugged or turned off_ML-2150 disabled since Wed 17 Dec 2014 08:41:40 PM EST -
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.
-------
| SANE CONFIGURATION |
-------
'hpaio' in '/etc/sane.
OK, found. SANE backend 'hpaio' is properly set up.
Checking output of 'scanimage -L'...
No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).
**** don't know if I should expect scanimage to find a wireless network printer; SANE project doesn't appear to have much to do with wireless.
**** sane-find-scanner is only good for finding SCSI & USB connected scanners – won't help with the present problem ****
-------
| PYTHON EXTENSIONS |
-------
Checking 'cupsext' CUPS extension...
OK, found.
Checking 'pcardext' Photocard extension...
OK, found.
Checking 'hpmudext' I/O extension...
OK, found.
Checking 'scanext' SANE scanning extension...
OK, found.
---------------
| USER GROUPS |
---------------
root
error: User needs to be member of group 'lp' to enable print, scan & fax.
error: User needs to be member of group 'lpadmin' to manage printers.
**** I am a member of both groups ****
-----------
| SUMMARY |
-----------
error: 2 errors and/or warnings.
Please refer to the installation instructions at:
http://
Ran snmpwalk as part of diagnostic effort:
olaf@ToshibaLap
getaddrinfo: ip.address.
snmpwalk: Unknown host (ip.address.
********** problem with snmp configuration – but couldn't find instructions on web for fixing it.
Printer works with LibreOffice but Xsane does not detect the scanning functionality
CUPS queue not configured properly
Solution:
For network scanning, the "hp:/net/..." URI must be configured in the CUPS queue for auto-discovery by OpenOffice and xsane. You can manually specify the URI with xsane using the following format:
xsane <"hpaio" device uri>
For example:
xsane hpaio:/
(Where the CUPS installed device URI is: hp:/net/
**** my URI is: socket:
All help will be very much appreciated. Helpers automatically go on Santa's Nice list!!
Question information
- Language:
- English Edit question
- Status:
- Solved
- For:
- HPLIP Edit question
- Assignee:
- No assignee Edit question
- Solved by:
- Olaf Kraulis
- Solved:
- Last query:
- Last reply: