HPLIP

hp laserjet 1020 plus installation require additional plugin in ubuntu 13.10

Asked by prince

My hp Laserjet 1020 plus installation require additional propritery plugin in ubuntu 13.10
 I also download hplip-3.14.3.run file in hp site and run the command " sh hplip-3.14.3.run " in terminal after installation file of hplip-3.14.3.run printer repluged then press enter key then a graphical window is open in this window I select USB device then press next button then a second window is open this window contain my printer hp laserjet 1020 plus then press next button a new window is opened this window contain information is mention below

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Driver Plug-in Installa
~~~~~~~~~~~~~~~~~~
An additional driver plug-in is required to operate this printer. You may download the plug-in directly from an HP authorized server (recommended). or if you already have a copy of the file, you can specify a path to the file(advanced)

This plugin will enable printing support.

(). Download and install the plug-in from an HP authorized server(recommended)
(). Select and install an existing local copy of the plug-in file (advanced)

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

I also select first option then press next button but network error occur ed but my internet connection is on then next I select second option and select hplip-3.14.3.run file but next button not enable

please help me

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Revision history for this message
Srikanth (srikanth-lokare) said : 		#1

Hi,

Can you please try the following command.

1. sudo hp-plugin
2. Now try to configure the device using 'hp-setup' from the terminal.

Let us know if the problem still persists.

Thanks for using HPLIP.

Thanks and Regards,
Srikanth Lokare

Revision history for this message
prince (princepalayoor) said : 		#2

Same problem occured

On Thu, Apr 10, 2014 at 10:26 AM, Srikanth <
<email address hidden>> wrote:

> Your question #246498 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/246498
>
> Status: Open => Answered
>
> Srikanth proposed the following answer:
> Hi,
>
> Can you please try the following command.
>
> 1. sudo hp-plugin
> 2. Now try to configure the device using 'hp-setup' from the terminal.
>
> Let us know if the problem still persists.
>
> Thanks for using HPLIP.
>
> Thanks and Regards,
> Srikanth Lokare
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https://answers.launchpad.net/hplip/+question/246498/+confirm?answer_id=0
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/hplip/+question/246498
>
> You received this question notification because you asked the question.
>

--
*PRINCE P.F.* || *44013308*
HCL INFOSYSTEMS LTD
SRO in charge
Thrissur
Ph No. 9567010742 , 9562945669

Revision history for this message
goutam kodu (goutam-hplip) said : 		#3

Hi Prince,

Can you please run command " sudo hp-plugin -i " in terminal provide us its terminal output here.

Regards,
Goutam

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