HPLIP on openSuSE 10.3: "open device failed; will retry in 30 seconds..."
Hi,
My printer was working fine up until a few weeks ago (last time I printed). I have an HP AIO-5510 on openSuSE 10.3.
Now, however, no matter what I do, it doesn't print. The error message I see in cups (localhost:631) is:
"open device failed; will retry in 30 seconds..."
Here's a copy of my "hp-check -t". The strange bit is that most of the errors are false. For example, my "libusb" package IS installed (but I've come to understand that this isn't necessarily a problem, just that hp-check doesn't recognize the proper packages).
hp-check[5808]: info: :
Initializing. Please wait...
Distributor ID: SUSE LINUX
Release: 10.3
scheduler is running
1.2.12
Linux Simkin 2.6.22.
hp-check[5808]: info: :
hp-check[5808]: info: :---------------
hp-check[5808]: info: :| SYSTEM INFO |
hp-check[5808]: info: :---------------
hp-check[5808]: info: :
hp-check[5808]: info: :Basic system information:
hp-check[5808]: info: :Linux Simkin 2.6.22.
hp-check[5808]: info: :
hp-check[5808]: info: :Distribution:
hp-check[5808]: info: :suse 10.3
hp-check[5808]: info: :
HPOJ running?
hp-check[5808]: info: :No, HPOJ is not running (OK).
hp-check[5808]: info: :
hp-check[5808]: info: :Checking Python version...
hp-check[5808]: info: :OK, version 2.5.1 installed
hp-check[5808]: info: :
hp-check[5808]: info: :Checking PyQt version...
hp-check[5808]: info: :OK, version 3.17 installed.
hp-check[5808]: info: :
hp-check[5808]: info: :Checking SIP version...
hp-check[5808]: info: :OK, Version 4.7 installed
hp-check[5808]: info: :
hp-check[5808]: info: :Checking for CUPS...
hp-check[5808]: info: :Status: scheduler is running
hp-check[5808]: info: :Version: 1.2.12
hp-check[5808]: info: :
hp-check[5808]: info: :----------------
hp-check[5808]: info: :| DEPENDENCIES |
hp-check[5808]: info: :----------------
hp-check[5808]: info: :
hp-check[5808]: info: :
hp-check[5808]: info: :Checking for dependency: cups - Common Unix Printing System...
hp-check[5808]: info: :OK, found.
hp-check[5808]: info: :
hp-check[5808]: info: :Checking for dependency: cups-devel- Common Unix Printing System development files...
hp-check[5808]: info: :OK, found.
hp-check[5808]: info: :
hp-check[5808]: info: :Checking for dependency: gcc - GNU Project C and C++ Compiler...
hp-check[5808]: info: :OK, found.
hp-check[5808]: info: :
hp-check[5808]: info: :Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
hp-check[5808]: info: :OK, found.
hp-check[5808]: info: :
hp-check[5808]: info: :Checking for dependency: libcrypto - OpenSSL cryptographic library...
hp-check[5808]: info: :OK, found.
hp-check[5808]: info: :
hp-check[5808]: info: :Checking for dependency: libjpeg - JPEG library...
hp-check[5808]: info: :OK, found.
hp-check[5808]: info: :
hp-check[5808]: info: :Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.
hp-check[5808]: info: :
hp-check[5808]: info: :Checking for dependency: libpthread - POSIX threads library...
hp-check[5808]: info: :OK, found.
hp-check[5808]: info: :
hp-check[5808]: info: :Checking for dependency: libtool - Library building support services...
hp-check[5808]: info: :OK, found.
hp-check[5808]: info: :
hp-check[5808]: info: :Checking for dependency: libusb - USB library...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.
hp-check[5808]: info: :
hp-check[5808]: info: :Checking for dependency: make - GNU make utility to maintain groups of programs...
hp-check[5808]: info: :OK, found.
hp-check[5808]: info: :
hp-check[5808]: info: :Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
warning: NOT FOUND! This is an OPTIONAL dependency. Some HPLIP functionality may not function properly.
hp-check[5808]: info: :
hp-check[5808]: info: :Checking for dependency: ppdev - Parallel port support kernel module....
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.
hp-check[5808]: info: :
hp-check[5808]: info: :Checking for dependency: PyQt - Qt interface for Python...
hp-check[5808]: info: :OK, found.
hp-check[5808]: info: :
hp-check[5808]: info: :Checking for dependency: python-devel - Python development files...
hp-check[5808]: info: :OK, found.
hp-check[5808]: info: :
hp-check[5808]: info: :Checking for dependency: Python 2.3 or greater - Required for fax functionality...
hp-check[5808]: info: :OK, found.
hp-check[5808]: info: :
hp-check[5808]: info: :Checking for dependency: Python 2.2 or greater - Python programming language...
hp-check[5808]: info: :OK, found.
hp-check[5808]: info: :
hp-check[5808]: info: :Checking for dependency: Reportlab - PDF library for Python...
warning: NOT FOUND! This is an OPTIONAL dependency. Some HPLIP functionality may not function properly.
hp-check[5808]: info: :
hp-check[5808]: info: :Checking for dependency: SANE - Scanning library...
hp-check[5808]: info: :OK, found.
hp-check[5808]: info: :
hp-check[5808]: info: :Checking for dependency: SANE - Scanning library development files...
hp-check[5808]: info: :OK, found.
hp-check[5808]: info: :
hp-check[5808]: info: :Checking for dependency: scanimage - Shell scanning program...
hp-check[5808]: info: :OK, found.
hp-check[5808]: info: :
hp-check[5808]: info: :Checking for dependency: xsane - Graphical scanner frontend for SANE...
warning: NOT FOUND! This is an OPTIONAL dependency. Some HPLIP functionality may not function properly.
hp-check[5808]: info: :
hp-check[5808]: info: :
hp-check[5808]: info: :------
hp-check[5808]: info: :| HPLIP INSTALLATION |
hp-check[5808]: info: :------
hp-check[5808]: info: :
hp-check[5808]: info: :
hp-check[5808]: info: :Currently installed HPLIP version...
hp-check[5808]: info: :HPLIP 2.7.7 currently installed in '/usr/share/hplip'.
hp-check[5808]: info: :
hp-check[5808]: info: :Current contents of '/etc/hp/
hp-check[5808]: info: :# hplip.conf. Generated from hplip.conf.in by configure.
[hpssd]
# Note: hpssd does not support dynamic ports
# Port 2207 is the IANA assigned port for hpssd
port=2207
[hplip]
version=2.7.7
[dirs]
home=/usr/
run=/var/run
ppd=/usr/
ppdbase=
doc=/usr/
icon=/usr/
cupsbackend=
foomatic=
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
foomatic-
foomatic-
internal-
hp-check[5808]: info: :
hp-check[5808]: info: :------
hp-check[5808]: info: :| INSTALLED PRINTERS |
hp-check[5808]: info: :------
hp-check[5808]: info: :
hp-check[5808]: info: :
hp-check[5808]: info: :HP_officejet_
hp-check[5808]: info: :------
hp-check[5808]: info: :Type: Printer
hp-check[5808]: info: :Installed in HPLIP?: Yes, using the hp: CUPS backend.
hp-check[5808]: info: :Device URI: hp:/usb/
hp-check[5808]: info: :PPD: /etc/cups/
hp-check[5808]: info: :PPD Description: HP OfficeJet 5500 Foomatic/hpijs (recommended)
hp-check[5808]: info: :Printer status: printer HP_officejet_
open device failed; will retry in 30 seconds...
hp-check[5808]: info: :
hp-check[5808]: info: :officejet_
hp-check[5808]: info: :------
hp-check[5808]: info: :Type: Fax
hp-check[5808]: info: :Installed in HPLIP?: Yes, using the hpfax: CUPS backend.
hp-check[5808]: info: :Device URI: hpfax:/
hp-check[5808]: info: :PPD: /etc/cups/
hp-check[5808]: info: :PPD Description: HP Fax
hp-check[5808]: info: :Printer status: printer officejet_
hp-check[5808]: info: :
hp-check[5808]: info: :
hp-check[5808]: info: :------
hp-check[5808]: info: :| SANE CONFIGURATION |
hp-check[5808]: info: :------
hp-check[5808]: info: :
hp-check[5808]: info: :'hpaio' in '/etc/sane.
hp-check[5808]: info: :OK, found. SANE backend 'hpaio' is properly set up.
hp-check[5808]: info: :
hp-check[5808]: info: :Checking output of 'scanimage -L'...
hp-check[5808]: info: :device `hpaio:
hp-check[5808]: info: :
hp-check[5808]: info: :------
hp-check[5808]: info: :| PYTHON EXTENSIONS |
hp-check[5808]: info: :------
hp-check[5808]: info: :
hp-check[5808]: info: :Checking 'cupsext' CUPS extension...
hp-check[5808]: info: :OK, found.
hp-check[5808]: info: :
hp-check[5808]: info: :Checking 'pcardext' Photocard extension...
hp-check[5808]: info: :OK, found.
hp-check[5808]: info: :
hp-check[5808]: info: :Checking 'hpmudext' I/O extension...
hp-check[5808]: info: :OK, found.
hp-check[5808]: info: :
hp-check[5808]: info: :Checking 'scanext' SANE scanning extension...
hp-check[5808]: info: :OK, found.
hp-check[5808]: info: :
hp-check[5808]: info: :
hp-check[5808]: info: :-----------------
hp-check[5808]: info: :| USB I/O SETUP |
hp-check[5808]: info: :-----------------
hp-check[5808]: info: :
hp-check[5808]: info: :Checking proper HPLIP I/O setup (USB I/O only)...
error: udev "usb_device" access mode is INCORRECT: 0644 (it must be 066x)
hp-check[5808]: info: :
hp-check[5808]: info: :Checking for permissions of USB attached printers...
hp-check[5808]: info: :HP Device 0x3a11 at 003:004:
hp-check[5808]: info: : Device URI: hp:/usb/
hp-check[5808]: info: : Device node: /dev/bus/
hp-check[5808]: info: : Mode: 0664
hp-check[5808]: info: : UID: 0 (root)
hp-check[5808]: info: : GID: 7 (lp)
hp-check[5808]: info: : Device group and mode appear correct.
hp-check[5808]: info: :
hp-check[5808]: info: :Is user 'amit' a member of the 'lp' group?
hp-check[5808]: info: :Yes (OK)
hp-check[5808]: info: :
hp-check[5808]: info: :
hp-check[5808]: info: :-----------
hp-check[5808]: info: :| SUMMARY |
hp-check[5808]: info: :-----------
hp-check[5808]: info: :
error: 7 errors and/or warnings.
hp-check[5808]: info: :
hp-check[5808]: info: :Please refer to the installation instructions at:
hp-check[5808]: info: :http://
Thanks,
Amit.
Question information
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- English Edit question
- Status:
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- For:
- HPLIP Edit question
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