HP M401dn USB Printer not recognized
Printer HP M401dn connected as USB on Ubuntu 12.04 64bit is not recognized by hp-setup.
Ran the SmartInstallDis
Ran hp-setup and printer not found. See Dump below.
Done this all several times including removing USB cable and replugging.
jerry@BOSS:
Creating directory SmartInstallDis
Verifying archive integrity... All good.
Uncompressing Smart Install Disable Utility Self Extracting Archive.......
[SMART INSTALL DISABLE UTILITY]
Installed Libusb package version is 1.0
System Architecture is 64 bit
Running command hp-SIDisable-
Waiting on device.....
*******
DEVICE : SMARTINSTALL STATUS
=======
HP LaserJet 400 M401dn : Smart Install disabled
Work Done
jerry@BOSS:
Saving output in log file: /home/jerry/
HP Linux Imaging and Printing System (ver. 3.13.8)
Dependency/Version Check Utility ver. 15.1
Copyright (c) 2001-13 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).
Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION
Status Types:
OK
MISSING - Missing Dependency or Permission or Plug-in
INCOMPAT - Incompatible dependency-version or Plugin-version
---------------
| SYSTEM INFO |
---------------
Kernel: 3.2.0-52-generic #78-Ubuntu SMP Fri Jul 26 16:21:44 UTC 2013 GNU/Linux
Host: BOSS
Proc: 3.2.0-52-generic #78-Ubuntu SMP Fri Jul 26 16:21:44 UTC 2013 GNU/Linux
Distribution: ubuntu 12.04
Bitness: 64 bit
-------
| HPLIP CONFIGURATION |
-------
HPLIP-Version: HPLIP 3.13.8
HPLIP-Home: /usr/share/hplip
HPLIP-Installation: Auto installation is supported for ubuntu distro 12.04 version
Current contents of '/etc/hp/
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.13.8
[dirs]
home=/usr/
run=/var/run
ppd=/usr/
ppdbase=
doc=/usr/
icon=/usr/
cupsbackend=
cupsfilter=
drv=/usr/
bin=/usr/bin
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-
foomatic-
foomatic-
hpcups-install=yes
cups-drv-
cups-ppd-install=no
internal-tag=3.13.8
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=no
lite-build=no
udev-acl-rules=yes
udev_sysfs_rules=no
hpcups-
hpijs-only-build=no
Current contents of '/var/lib/
Plugins are not installed. Could not access file: No such file or directory
Current contents of '~/.hplip/
[upgrade]
notify_upgrade = true
last_upgraded_time = 1377871078
pending_
[settings]
systray_visible = 0
systray_messages = 0
[last_used]
device_uri = "hp:/net/
printer_name =
working_dir = .
[commands]
scan = /usr/bin/xsane -V %SANE_URI%
[refresh]
rate = 30
enable = false
type = 1
[polling]
enable = false
interval = 5
device_list =
[fax]
voice_phone =
email_address =
[installation]
date_time = 13-08-30 11:36:18
version = 3.13.8
<Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>
-------
| External Dependencies |
-------
policykit Admin-Policy-
gs Ghostscript REQUIRED 7.05 9.05 OK -
network Network-wget OPTIONAL - 1.13.4 OK -
scanimage Shell-Scanning OPTIONAL 1.0 1.0.22 OK -
avahi-utils avahi-utils OPTIONAL - 0.6.30 OK -
dbus DBus REQUIRED - 1.4.18 OK -
cups CUPS REQUIRED 1.1 1.5.3 OK 'CUPS Scheduler is running'
xsane SANE-GUI OPTIONAL 0.9 0.998 OK -
-------
| General Dependencies |
-------
reportlab Python-PDF-Lib OPTIONAL 2.0 2.5 OK -
libcrypto OpenSSL-Crypto-Lib REQUIRED - 1.0.1 OK -
pil Python-Image-Lib OPTIONAL - 1.1.7 OK -
pyqt4-dbus PyQt4-DBUS REQUIRED 4.0 4.9.1 OK -
libjpeg JPEG-Lib REQUIRED - - OK -
libpthread POSIX-Threads-Lib REQUIRED - 2.15 OK -
python-dbus Python-DBUS REQUIRED 0.80.0 1.0.0 OK -
python-devel Python-SDK REQUIRED 2.2 2.7.3 OK -
pyqt4 Python-Qt4 REQUIRED 4.0 4.9.1 OK -
cups-devel CUPS-SDK REQUIRED - 1.5.3 OK -
sane-devel SANE-SDK REQUIRED - 1.0.22 OK -
libusb USB-Lib REQUIRED - 1.0 OK -
sane Scan-Lib REQUIRED - 1.0.22 OK -
cups-image CUPS-Image-Lib REQUIRED - 1.5.3 OK -
libnetsnmp-devel SNMP-Networking-SDK REQUIRED 5.0.9 5.4.3 OK -
python-xml Python-XML-Lib REQUIRED - 2.0.1 OK -
python-notify Desktop-
-------
| Compile Time Dependencies |
-------
gcc gcc-Compiler REQUIRED - 4.6.3 OK -
libtool Build-tools REQUIRED - 2.4.2 OK -
make GNU-Build-tools REQUIRED 3.0 3.81 OK -
-------
| Python Extentions |
-------
cupsext CUPS-Extension REQUIRED - 3.13.8 OK -
pcardext PhotoCard-Extension REQUIRED - 3.13.8 OK -
hpmudext IO-Extension REQUIRED - 3.13.8 OK -
-------
| Scan Configuration |
-------
hpaio HPLIP-SANE-Backend REQUIRED - 3.13.8 OK 'hpaio found in /etc/sane.
scanext Scan-SANE-Extension REQUIRED - 3.13.8 OK -
-------
| DISCOVERED SCANNER DEVICES |
-------
No Scanner found.
-------
| DISCOVERED USB DEVICES |
-------
No devices found.
-------
| INSTALLED CUPS PRINTER QUEUES |
-------
HPSHARE
-------
Type: Printer
Device URI: hp:/net/
PPD: /etc/cups/
PPD Description: HP LaserJet 4250 Postscript (recommended)
Printer status: printer HPSHARE is idle. enabled since Thu 29 Aug 2013 05:31:56 PM ADT
Communication status: Good
JC450TWIN
---------
Type: Unknown
Device URI: usb://DYMO/
PPD: /etc/cups/
PPD Description: DYMO LabelWriter 450 Twin Turbo
Printer status: printer JC450TWIN is idle. enabled since Fri 30 Aug 2013 10:38:44 AM ADReady to print.
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.
--------------
| PERMISSION |
--------------
groups user-groups Required - - OK jerry adm lp cdrom sudo dip plugdev lpadmin sambashare
USB None Required - - OK Node:'/
-------
| 'CD-ROM'/'Smart Install' Detected Devices |
-------
error: HP LaserJet 400 M401dn CD_ROM_Enabled Needs to disable Smart Install
-----------
| SUMMARY |
-----------
Missing Required Dependencies
-------
None
Missing Optional Dependencies
-------
None
SMART INSTALL/CD_ROM ENABLED DEVICES
-------
error: HP LaserJet 400 M401dn
Smart Install is enabled for these devices. Please disable Smart Install to enable device functionalities.
Refer link 'http://
Total Errors: 1
Total Warnings: 1
Done.
Question information
- Language:
- English Edit question
- Status:
- Solved
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- HPLIP Edit question
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