hp laserjet 1212nf installed but not printing...says it is ready but print job is in held position. The version is Mint 13

1) Use the printing utility (Menu, Preferences, Printers) to make sure that the printer is shown as connected/idle and configured as "enabled" and "accepting jobs".

2) Has something changed as a result of the move (e.g. new IP address assignment due to DHCP, printer is plugged into different port)? If so, have you tried deleting and re-installing the printer?

I checked and it says it is enabled and accepting jobs. It is a different IP address ...deleted and added printer. Is this different than deleting and re-installing...if so how do I delete and install? Can't say about the port as I don't remember which USB port I used on the initial installation.

Yes, deleting and adding the printer was what I meant by "reinstall".

Were you able to confirm that the printer's status is "connected" and "idle"? (This should be visible on the "settings" tab under "printer state" in Ubuntu, not sure if this is shown on Mint.)

Hi,

Can please install latest HPLIP version from @ http://hplipopensource.com/hplip-web/install/install/index.html
If problem persists, please run "su -c hp-logcapture" and and send us the log files.

Note:- logs can be attached by creating BUG in launchpad.

Thanks & Regards,
Amarnath

On Mon, 2012-09-10 at 06:30 +0000, Amarnath Chitumalla wrote:
> Your question #207680 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/207680
>
> Status: Needs information => Answered
>
> Amarnath Chitumalla proposed the following answer:
> Hi,
>
> Can please install latest HPLIP version from @ http://hplipopensource.com/hplip-web/install/install/index.html
> If problem persists, please run "su -c hp-logcapture" and and send us the log files.
>
> Note:- logs can be attached by creating BUG in launchpad.
>
> Thanks & Regards,
> Amarnath
>
Hi;
Still no where with getting this to work. Added attachments of error
messages...do you need more?
Roger

Hi again;
I uninstalled the printer...downloaded and installed new hplip 3.12.9
added the certificate and eureka it is working. Printed 13 pages. Thanks
for the update and thanks for the brand new web page with all the steps
to using terminal to install this.
Great work...Roger
On Mon, 2012-09-10 at 22:41 +0000, Rlee wrote:
> Your question #207680 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/207680
>
> Status: Answered => Open
>
> You are still having a problem:
> On Mon, 2012-09-10 at 06:30 +0000, Amarnath Chitumalla wrote:
> > Your question #207680 on HPLIP changed:
> > https://answers.launchpad.net/hplip/+question/207680
> >
> > Status: Needs information => Answered
> >
> > Amarnath Chitumalla proposed the following answer:
> > Hi,
> >
> > Can please install latest HPLIP version from @ http://hplipopensource.com/hplip-web/install/install/index.html
> > If problem persists, please run "su -c hp-logcapture" and and send us the log files.
> >
> > Note:- logs can be attached by creating BUG in launchpad.
> >
> > Thanks & Regards,
> > Amarnath
> >
> Hi;
> Still no where with getting this to work. Added attachments of error
> messages...do you need more?
> Roger
>

Marking as solved, as user mentioned it as working.