Service Request 1806 / cups-missing-filter-warning

Hi,

Thanks for reporting the issue. From the log it looks like, "hpijs" is enabled instead of "hpcups". Can you install hplip again by following instructions in http://hplipopensource.com/hplip-web/install/manual/distros/linuxmint.html

Thanks,
Sanjay

I got all the way through the setup to where you hit the button called "add printer" on the installer. It sets for a while and then a popup comes up and says:

<strong>Printer Error</strong>
Printer is busy, off-line, or in an error state. Please check the device and try again.

output from command line:
______________________________________________________________________________________
angie@angie-desktop:~$ sudo hp-setup

HP Linux Imaging and Printing System (ver. 3.11.10)
Printer/Fax Setup Utility ver. 9.0

Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Searching... (bus=net, timeout=5, ttl=4, search=(None) desc=0, method=mdns)
|error: Printer Error. Printer is busy, offline, or in an error state. Please check the device and try again.

Done.
______________________________________________________________________________________

It is still saying the service request 1806 under status tab in HP device manager. but the print seems to be installed.

My windows system can still print. but it has started having a informational popup (part of the windows hp software) that says "Used supply in use", but it goes away as soon as the print job is done.

Seems like the software for whatever reason is declaring this "Used supply in use" error as a critical error and not going forward with printer commands.
______________________________________________________________________________________
:~$ hp-check -t

HP Linux Imaging and Printing System (ver. 3.11.10)
Dependency/Version Check Utility ver. 14.3

Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).

Saving output in log file: hp-check.log

Initializing. Please wait...

---------------
| SYSTEM INFO |
---------------

Basic system information:
Linux angie-desktop 2.6.38-8-generic #42-Ubuntu SMP Mon Apr 11 03:31:50 UTC 2011 i686 athlon i386 GNU/Linux

Distribution:
linuxmint 11

Checking Python version...
OK, version 2.7.1 installed

Checking PyQt 4.x version...
OK, version 4.8.3 installed.

Checking for CUPS...
Status: scheduler is running
Version: 1.4.6
error_log is set to level: warn

Checking for dbus/python-dbus...
dbus daemon is running.
python-dbus version: 0.83.1

------------------------------------
| COMPILE AND RUNTIME DEPENDENCIES |
------------------------------------

note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).

Checking for dependency: CUPS - Common Unix Printing System...
OK, found.

Checking for dependency: CUPS devel- Common Unix Printing System development files...
OK, found.

Checking for dependency: CUPS image - CUPS image development files...
OK, found.

Checking for dependency: DBus - Message bus system...
OK, found.

Checking for dependency: gcc - GNU Project C and C++ Compiler...
OK, found.

Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.

Checking for dependency: libcrypto - OpenSSL cryptographic library...
OK, found.

Checking for dependency: libjpeg - JPEG library...
OK, found.

Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
OK, found.

Checking for dependency: libpthread - POSIX threads library...
OK, found.

Checking for dependency: libtool - Library building support services...
OK, found.

Checking for dependency: libusb - USB library...
OK, found.

Checking for dependency: make - GNU make utility to maintain groups of programs...
OK, found.

Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
OK, found.

Checking for dependency: PolicyKit - Administrative policy framework...
OK, found.

Checking for dependency: PyQt 4 DBus - DBus Support for PyQt4...
OK, found.

Checking for dependency: Python DBus - Python bindings for DBus...
OK, found.

Checking for dependency: Python devel - Python development files...
OK, found.

Checking for dependency: Python libnotify - Python bindings for the libnotify Desktop notifications...
OK, found.

Checking for dependency: Python XML libraries...
OK, found.

Checking for dependency: Python 2.3 or greater - Required for fax functionality...
OK, found.

Checking for dependency: Python 2.2 or greater - Python programming language...
OK, found.

Checking for dependency: Reportlab - PDF library for Python...
OK, found.

Checking for dependency: SANE - Scanning library...
OK, found.

Checking for dependency: SANE - Scanning library development files...
OK, found.

Checking for dependency: scanimage - Shell scanning program...
OK, found.

Checking for dependency: xsane - Graphical scanner frontend for SANE...
OK, found.

----------------------
| HPLIP INSTALLATION |
----------------------

Currently installed HPLIP version...
HPLIP 3.11.10 currently installed in '/usr/share/hplip'.

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.11.10

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.11.10
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.11.10
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=no
hpijs-only-build=no
lite-build=no
udev-acl-rules=yes
hpcups-only-build=no
hpijs-only-build=no

Current contents of '/var/lib/hp/hplip.state' file:
[plugin]
installed = 1
eula = 1

Current contents of '~/.hplip/hplip.conf' file:
[last_used]
printer_name = HP_LaserJet_Professional_M1212nf_MFP
working_dir = .
device_uri = "hp:/net/HP_LaserJet_Professional_M1212nf_MFP?zc=NPI3F1430"

[commands]
scan = /usr/bin/xsane -V %SANE_URI%

[installation]
version = 3.11.10
date_time = 11/02/2011 19:18:08

[settings]
systray_messages = 0
systray_visible = 0

[fax]
email_address =
voice_phone =

[refresh]
rate = 30
enable = false
type = 1

[polling]
enable = false
device_list =
interval = 5

--------------------------
| DISCOVERED USB DEVICES |
--------------------------

No devices found.

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------

HP_LaserJet_Professional_M1212nf_MFP
------------------------------------
Type: Printer
Device URI: hp:/net/HP_LaserJet_Professional_M1212nf_MFP?zc=NPI3F1430
PPD: /etc/cups/ppd/HP_LaserJet_Professional_M1212nf_MFP.ppd
PPD Description: HP LaserJet Professional m1212nf MFP, hpcups 3.11.1, requires proprietary plugin
Printer status: printer HP_LaserJet_Professional_M1212nf_MFP is idle. enabled since Wed 02 Nov 2011 07:02:43 PM CDT
Required plug-in status: Installed
Communication status: Good

HP_LaserJet_Professional_M1212nf_MFP_fax
----------------------------------------
Type: Fax
Device URI: hpfax:/net/HP_LaserJet_Professional_M1212nf_MFP?zc=NPI3F1430
PPD: /etc/cups/ppd/HP_LaserJet_Professional_M1212nf_MFP_fax.ppd
PPD Description: HP Fax3 hpcups
Printer status: printer HP_LaserJet_Professional_M1212nf_MFP_fax is idle. enabled since Wed 02 Nov 2011 07:02:43 PM CDT
Required plug-in status: Installed
Communication status: Good

----------------------
| SANE CONFIGURATION |
----------------------

'hpaio' in '/etc/sane.d/dll.conf'...
OK, found. SANE backend 'hpaio' is properly set up.

Checking output of 'scanimage -L'...
device `hpaio:/net/HP_LaserJet_Professional_M1212nf_MFP?zc=NPI3F1430' is a Hewlett-Packard HP_LaserJet_Professional_M1212nf_MFP all-in-one

---------------------
| PYTHON EXTENSIONS |
---------------------

Checking 'cupsext' CUPS extension...
OK, found.

Checking 'pcardext' Photocard extension...
OK, found.

Checking 'hpmudext' I/O extension...
OK, found.

Checking 'scanext' SANE scanning extension...
OK, found.

---------------
| USER GROUPS |
---------------

angie adm lp dialout cdrom plugdev lpadmin admin sambashare

-----------
| SUMMARY |
-----------

No errors or warnings.

Done.

I never tried to print anything other than the test page. But my 4 year old daughter printed some ark work she made on tux paint. So I tried to print a pdf and a word document they both worked. But for what ever reason when i try to print a test page it gives a popup saying it cannot communicate with the printer, and it logs that 1806 error.

So it looks like that linux mint install worked, thanks.

I've got the exact same "issue" with hplip-3.15.2 + hp-laserjet-M1217-nfw (on kubuntu-14.04)

from the HP Device Manager Plugin my printer appears to be on 1806 error code ,
thus does not print any test pages ,
while it does indeed print anything else from any other applications ,
it appears to leave the 1806 error code status as soon as a print job is carried out and re-enters into 1806 error code state if you try to refresh the listed devices in the HP Device Manager Plugin

I also have the "Used supply in use" message on my hp-printer-lcd (which is correct, since I do use used supplies)