HPLIP

HP1020 not printing error 1018

Asked by Octavian

Ubuntu 10.04; HP LaserJet 1020 (working fine in Windows XP) USB connected.
AFter firs instalation of hplip 3.10.5 (as wel as 3.10.2) thie printer was printed the test page; after that, even the PC was restarted and printer unplugged - replugged it didn`t work: The status is Inactive, after sending a page to printer it processing for long time without any response or Error 1018.
hp-firmware after unplug - replug gives "Unable to communicate with device or device is in error state"
When start PC after the printer was turned on the orange light turned on repeatedly and then stop for fwe second, without any noise and then the green light remain turned on.

octavian@octavian-desktop:~/Desktop$ hp-check -t

HP Linux Imaging and Printing System (ver. 3.10.5)
Dependency/Version Check Utility ver. 14.3

Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).

Saving output in log file: hp-check.log

Initializing. Please wait...

---------------
| SYSTEM INFO |
---------------

Basic system information:
Linux octavian-desktop 2.6.32-22-generic #33-Ubuntu SMP Wed Apr 28 13:27:30 UTC 2010 i686 GNU/Linux

Distribution:
ubuntu 10.04

Checking Python version...
OK, version 2.6.5 installed

Checking PyQt 4.x version...
OK, version 4.7.2 installed.

Checking for CUPS...
Status: scheduler is running
Version: 1.4.3
error_log is set to level: warn

Checking for dbus/python-dbus...
dbus daemon is running.
python-dbus version: 0.83.0

------------------------------------
| COMPILE AND RUNTIME DEPENDENCIES |
------------------------------------

note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).

Checking for dependency: CUPS - Common Unix Printing System...
OK, found.

Checking for dependency: CUPS devel- Common Unix Printing System development files...
OK, found.

Checking for dependency: CUPS image - CUPS image development files...
OK, found.

Checking for dependency: DBus - Message bus system...
OK, found.

Checking for dependency: gcc - GNU Project C and C++ Compiler...
OK, found.

Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.

Checking for dependency: libcrypto - OpenSSL cryptographic library...
OK, found.

Checking for dependency: libjpeg - JPEG library...
OK, found.

Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
OK, found.

Checking for dependency: libpthread - POSIX threads library...
OK, found.

Checking for dependency: libtool - Library building support services...
OK, found.

Checking for dependency: libusb - USB library...
OK, found.

Checking for dependency: make - GNU make utility to maintain groups of programs...
OK, found.

Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
OK, found.

Checking for dependency: PolicyKit - Administrative policy framework...
OK, found.

Checking for dependency: PyQt 4 DBus - DBus Support for PyQt4...
OK, found.

Checking for dependency: Python DBus - Python bindings for DBus...
OK, found.

Checking for dependency: Python devel - Python development files...
OK, found.

Checking for dependency: Python libnotify - Python bindings for the libnotify Desktop notifications...
OK, found.

Checking for dependency: Python XML libraries...
OK, found.

Checking for dependency: Python 2.3 or greater - Required for fax functionality...
OK, found.

Checking for dependency: Python 2.2 or greater - Python programming language...
OK, found.

Checking for dependency: Reportlab - PDF library for Python...
OK, found.

Checking for dependency: SANE - Scanning library...
OK, found.

Checking for dependency: SANE - Scanning library development files...
OK, found.

Checking for dependency: scanimage - Shell scanning program...
OK, found.

Checking for dependency: xsane - Graphical scanner frontend for SANE...
OK, found.

----------------------
| HPLIP INSTALLATION |
----------------------

Currently installed HPLIP version...
HPLIP 3.10.5 currently installed in '/usr/share/hplip'.

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.10.5

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.10.5
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.10.4.16
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=no
hpijs-only-build=no
lite-build=no
udev-acl-rules=yes
hpcups-only-build=no
hpijs-only-build=no

Current contents of '/var/lib/hp/hplip.state' file:
[plugin]
eula = 1
installed = 1

Current contents of '~/.hplip/hplip.conf' file:
[last_used]
printer_name = HP_LaserJet_1020_2
working_dir = .
device_uri = "hp:/usb/HP_LaserJet_1020?serial=FN2L9F1"

[commands]
scan = /usr/bin/xsane -V %SANE_URI%

[installation]
version = 3.10.4.16
date_time = 24.05.2010 18:29:59

[settings]
systray_messages = 0
systray_visible = 0

[fax]
email_address =
voice_phone =

[refresh]
rate = 30
enable = false
type = 1

[polling]
enable = false
device_list =
interval = 5

--------------------------
| DISCOVERED USB DEVICES |
--------------------------

  Device URI Model
  -------------------------------- ----------------
  hp:/usb/HP_LaserJet_1020?serial= HP LaserJet 1020
  FN2L9F1

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------

HP_LaserJet_1020
----------------
Type: Printer
Device URI: hp:/usb/HP_LaserJet_1020?serial=FN2L9F1
PPD: /etc/cups/ppd/HP_LaserJet_1020.ppd
PPD Description: HP LaserJet 1020, hpcups 3.10.5, requires proprietary plugin
Printer status: printer HP_LaserJet_1020 is idle. enabled since Lu 24 mai 2010 17:47:17 +0300
Required plug-in status: Installed
Communication status: Good

----------------------
| SANE CONFIGURATION |
----------------------

'hpaio' in '/etc/sane.d/dll.conf'...
OK, found. SANE backend 'hpaio' is properly set up.

Checking output of 'scanimage -L'...

No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).

---------------------
| PYTHON EXTENSIONS |
---------------------

Checking 'cupsext' CUPS extension...
OK, found.

Checking 'pcardext' Photocard extension...
OK, found.

Checking 'hpmudext' I/O extension...
OK, found.

Checking 'scanext' SANE scanning extension...
OK, found.

-----------------
| USB I/O SETUP |
-----------------

Checking for permissions of USB attached printers...

HP Device 0x2b17 at 001:007:
    Device URI: hp:/usb/HP_LaserJet_1020?serial=FN2L9F1
    Device node: /dev/bus/usb/001/007
    Mode: 0664
getfacl: Caracterul '/' a fost ?nl?turat de la inceputul numelui fi?ierelor
# file: dev/bus/usb/001/007
# owner: root
# group: lp
user::rw-
user:octavian:rw-
group::rw-
mask::rw-
other::r--

---------------
| USER GROUPS |
---------------

octavian adm lp dialout fax cdrom floppy tape audio dip video plugdev scanner fuse lpadmin netdev admin sambashare

-----------
| SUMMARY |
-----------

No errors or warnings.

Done.

Question information

Language:
English Edit question
Status:
Solved
For:
HPLIP Edit question
Assignee:
No assignee Edit question
Solved by:
Joseph J. Pollock
Solved:
Last query:
Last reply:
Revision history for this message
Joseph J. Pollock (josephj) said : 		#1

Have you installed the custom driver for it?

http://www.openprinting.org/printer/HP/HP-LaserJet_1020

foo2zjs - It's recommended that you get it from the source mentioned on the above page. Works for me for several years and versions.

Revision history for this message
Best Joseph J. Pollock (josephj) said : 		#2

BTW, these HP printers have no restart button for after a paper jam, etc., but if you just lift the lid where the cartridge goes and let it close again, it resumes like a charm.

Revision history for this message
Octavian (octavianpirvu) said : 		#3

Thank you for help.
I already installed this driver when I has has this problem but I solved it like this: On Windows I tried to print, failed and restarted the printer; then turned off the printer, then turned of the PC; then start initially the printer and after that start the PC. All is going fine now. Please close this question. Many thanks for help anyway.

Octavian Pirvu

--- On Thu, 5/27/10, Joseph J. Pollock <email address hidden> wrote:

From: Joseph J. Pollock <email address hidden>
Subject: Re: [Question #112128]: HP1020 not printing error 1018
To: <email address hidden>
Date: Thursday, May 27, 2010, 9:01 PM

Your question #112128 on HPLIP changed:
https://answers.launchpad.net/hplip/+question/112128

    Status: Open => Answered

Joseph J. Pollock proposed the following answer:
Have you installed the custom driver for it?

http://www.openprinting.org/printer/HP/HP-LaserJet_1020

foo2zjs - It's recommended that you get it from the source mentioned on
the above page.  Works for me for several years and versions.

--
If this answers your question, please go to the following page to let us
know that it is solved:
https://answers.launchpad.net/hplip/+question/112128/+confirm?answer_id=0

If you still need help, you can reply to this email or go to the
following page to enter your feedback:
https://answers.launchpad.net/hplip/+question/112128

You received this question notification because you are a direct
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Revision history for this message
Octavian (octavianpirvu) said : 		#4

Thanks for help.
I have debugging the printer using Windows operatin system; then turned off the printer, turned off the computer, restart the printer firstly then the computer on Ubuntu and the firmware was loaded corectly and the printer worked fine. I understand that, in order to work the printer, it must be started before the start of computer. Probably, when I have experienced the problem with this printer, it was blocked (when in Ubuntu one page was sent, the printer did not answer at all and the message: "connection with printer failed" or error 1018 appears). Thank you for this method to resume the printer.

Revision history for this message
Joseph J. Pollock (josephj) said : 		#5

One last note. I start my printer whenever I get around to it. If I try to print to it before it's turned on, CUPS usually has a problem and won't print to it. To fix this, I go into CUPS http://localhost:631 in my browser. I select printers and then the HP1020. On the HP1020 page, I select maintenance, pause printer and then, when it's done, maintenance, resume printer. This usually gets everything working without powering down or rebooting anything.

Glad your printer works for you.

Joe

Revision history for this message
Octavian (octavianpirvu) said : 		#6

Many thanks for this tip.

Octavian Pirvu

--- On Fri, 5/28/10, Joseph J. Pollock <email address hidden> wrote:

From: Joseph J. Pollock <email address hidden>
Subject: Re: [Question #112128]: HP1020 not printing error 1018
To: <email address hidden>
Date: Friday, May 28, 2010, 2:23 PM

Your question #112128 on HPLIP changed:
https://answers.launchpad.net/hplip/+question/112128

Joseph J. Pollock posted a new comment:
One last note.  I start my printer whenever I get around to it.  If I
try to print to it before it's turned on, CUPS usually has a problem and
won't print to it.  To fix this, I go into CUPS http://localhost:631 in
my browser. I select printers and then the HP1020.  On the HP1020 page,
I select maintenance, pause printer and then, when it's done,
maintenance, resume printer.  This usually gets everything working
without powering down or rebooting anything.

Glad your printer works for you.

Joe

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You received this question notification because you are a direct
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