Missing themes and icons, AND no plugins are working?
I am so confused about this. (Maybe just a bug?)
I just did a clean install of Ubuntu 12.04, and Cairo Dock.
Fo some reason, Cairo seems to be having all sorts of trouble.
I can't install applets via drag and drop from the website.
Applets that need a web connection behave as though they have no internet available.
(ie weather applet wont search for location)
Lots of missing themes, and icons.
(only 2 cairo themes available, and every applet only has 1 icon to choose from)
I've installed cairo before without any issues, so I dont think I am doing anything wrong, but who knows for sure.
I really want to get this working, so any suggestions will be appreciated.
Thanks
I have also started this thread on Ubuntu forums.
http://
Question information
- Language:
- English Edit question
- Status:
- Solved
- Assignee:
- No assignee Edit question
- Solved by:
- Chris Banakis
- Solved:
- Last query:
- Last reply:
Revision history for this message
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#1 |
It seems like the problem is that Cairo doesn't seem to have access to the internet, in some weird sorta way?
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#2 |
> It seems like the problem is that Cairo doesn't seem to have access to the internet
Yes, I guess you're right.
Are you using a proxy?
Can you open the configuration panel of the dock / Advanced mode / System module / Internet Connexion. Is it better if you force the use of IPv4 (or if you disable this option)?
If you still have a problem, can you launch the dock from a terminal with this command and post all new messages you'll have when you drop a new applet into the dock?
$ cairo-dock -l debug
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#3 |
Not using a proxy.
Messing with the timeout settings, and forcing IPv4 on or off seems to have no effect.
This is what I get from terminal, just from running Cairo from command line.
warning : (/build/
couldn't find an appropriate visual, trying to get one without Stencil buffer
(it may cause some little deterioration in the rendering) ...
======
Cairo-Dock version : 3.0.1
Compiled date : May 20 2012 16:26:00
Built with GTK : 3.4
Running with OpenGL: 1
======
CairoKeyBinding '<Super>L' failed!
warning : (/build/
Couldn't bind '<Super>L' (Log out: Lock the screen)
This shortkey is probably already used by another applet or another application
_cd_find_
CairoKeyBinding '<Super>Return' failed!
warning : (/build/
Couldn't bind '<Super>Return' (Control from keyboard: Enable/disable the keyboard control of the dock)
This shortkey is probably already used by another applet or another application
warning : (/build/
Quick Browser : this path ((null)) is not a valid folder
We'll use the 'home' instead.
warning : (/build/
an error occured while downloading 'http://
warning : (/build/
an error occured while downloading 'http://
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#4 |
This is what I get when I try to add an applet...
warning : (/build/
an error occured while downloading 'http://
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#5 |
Strange...
Can you launch these commands from a terminal and post the output messages?
$ curl http://
$ curl -4 http://
$ curl -6 http://
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#6 |
curl http://
% Total % Received % Xferd Average Speed Time Time Time Current
100 382k 100 382k 0 0 18221 0 0:00:21 0:00:21 --:--:-- 451k
curl -4 http://
% Total % Received % Xferd Average Speed Time Time Time Current
100 382k 100 382k 0 0 281k 0 0:00:01 0:00:01 --:--:-- 476k
curl -6 http://
curl: (6) Couldn't resolve host 'download.
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#7 |
I assume curl -4 is testing using IPv4?
that one gave output much faster.
Thank you very much for your help with this.
Could it have anything to do with my router settings?
Strange how internet/ubuntu updates/software center all work fine.
but for some reason Cairo does not seem to see the internet
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#8 |
I assume curl -4 is testing using IPv4?
that one gave output much faster.
Thank you very much for your help with this.
Could it have anything to do with my router settings?
Strange how internet/ubuntu updates/software center all work fine.
but for some reason Cairo does not seem to see the internet
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#9 |
> Strange how internet/ubuntu updates/software center all work fine.
Yes it's strange but Cairo-Dock doesn't use the same servers ;)
> I assume curl -4 is testing using IPv4?
Yes so I guess you've to enable this option: "Force IPv4?"
Without that it seems it takes more than 20sec to connect to our server.
Note that you can also increase the connection timeout, maybe it can help.
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#10 |
Yeah, I tried all that.
this makes no sense to me, but I am no expert.
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#11 |
Ah Ha (Sortof)
Based on a gut feeling, I plugged my computer dirrectly into my modem, bypassing my router, and VUALA!!!
So, this begs the question, what about my router is getting in the way?
Its a pretty high-tech router, so whatever setting is in the way, I'm sure I can change it.
The problem is that it may be a little too high-tech. (Way to complicated for me)
Its a dual WAN load ballancer.
My friend set it up for me years ago. :(
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#12 |
Maybe you can add these 4 lines at the end of this file: /etc/sysctl.conf (you have to edit it with root right, e.g.: sudo gedit /etc/sysctl.conf )
#disable ipv6
net.ipv6.
net.ipv6.
net.ipv6.
And then restart sysctl with this command: sudo sysctl -p
If it's not better, remove these 4 lines from the sysctl.conf file.
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#13 |
No change.
Any guess on a port number or something that cairo uses, that I can try to un-block in my router?
I really have no idea what I am doing when it comes to this router, but if I at least know what I need to do, I might be able to figure it out.
hopefully...
Revision history for this message
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#14 |
> No change
Even when you launch this command?
$ curl http://
(if you still have the same problem, restart your computer, just to be sure that sysctl and other things have been restarted correctly ;) )
If it still takes to much time to connect, I guess the problem is somewhere else.
> Any guess on a port number or something that cairo uses, that I can try to un-block in my router?
No, it uses the port 80 to connect to our server.
Did you try to simply restart your router?
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#15 |
Seems the same...
curl http://
% Total % Received % Xferd Average Speed Time Time Time Current
100 382k 100 382k 0 0 18264 0 0:00:21 0:00:21 --:--:-- 300k
Tried restarting the modem, router, and computer too.
Revision history for this message
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#16 |
It seems this problem is known: http://
Maybe you can try with another DNS server: e.g. 8.8.8.8 (edit you connexion and set this address for the DNS)
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#17 |
Doesn't seem to help.
Why don't you think the router is the problem?
If it works without the router, that makes me feel that the router is the problem?
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#18 |
Yes I guess that the router is the problem but it's a bit strange.
Is it maybe possible to disable IPv6 (or force IPv4) on your router?
As workaround you can edit this file: ~/.config/
and modify this line: conn timeout=X
replace X by 60 in order to have a timeout of 60 seconds.
PS: if you click on this link on your browser, do you have the same problem? http://
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#19 |
I don't think I can disable IPv6 in my router.
I'll have to try the other stuff when I get back home later.
I already tried downloading the applets instead of dragging the link, and that works fine.
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#20 |
Changing the timout to 60 seconds seems to get everything working.
Not sure what in the router is creating all the lagg.
Hopefully I can figure that out soon though.
Thank you very much for you help with this.
I was about to lose my mind.
Please let me know if you think of a more permanent solution, as I am continuing to try to make it work the right way.
Thank you again.
Now I can finally start using Cairo Dock again!!!
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#21 |
Looks like I spoke to soon.
It did work for a moment, but then nothing.
Thats still progress though.
(We got it to work without bypasssing the router this time)
There has got to be a setting somewhere in this router that will fix this.
Unfortunately, networking is an area I have very little experience with. :(
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#22 |
If your up for it, I did figure out how to allow remote access to my router setup.
If you feel up to poking around in there.
I would prefer to send you a private message with the login info though, instead of publicly posting my ip, and router user name and password.
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#23 |
Well, I found another "Simpler" router laying around, and switched it out.
I had the advanced router, because it had dual wan ports, and load balancing.
At the time, I had a room mate, and we had 2 isp's on our network.
But now Its just me and the wife, and a single isp.
So I don't really need to use the better router.
Put the cheapo router in, and BAM! everything works like a charm.
At some point, I am interested in figureing out what the option is that was inhibbiting Cairo Dock, but in the mean time, I am sinply going to NOT use that router anymore.
Who would have thought that my $300 enterprise level router would cause a problem, that would be solved with a $20 netgear router I bought at best buy 8 years ago. LOL
Thanks again for everything.
This one is solved.